Customer Feedback

1)    Did our Installer arrive on time?

Yes          No

2)    If no, did the Installer notify you of an approximate arrival time?

Yes          No

3)    How would you rate the overall professional appearance of the Installer?

Excellent

Above Average

Average

Fair

Poor

4)    How would you rate the Installer’s technical knowledge?

Excellent

Above Average

Average

Fair

Poor

5)    Was the Installer courteous and helpful with any questions you may have had?

Yes          No

6)    Did the Installer explain all of the features of your new services/equipment to you?

Yes          No

7)    Was the work area left neat and clean?

Yes          No

8)    Please rate the overall service that we provided to you:

Excellent

Above Average

Average

Fair

Poor  

9)    If you know the Installer's name or tech number, please enter it here:

If you would like to provide us with additional feedback, please include your comments in the box below:

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